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Shipping Policy

At AyurOne, we strive to provide a smooth and hassle-free shopping experience. We offer free delivery across India and aim to deliver your orders safely and on time.

1. Shipping Coverage

  1. We ship our products across India.
  2. Delivery availability and timelines may vary depending on the customer's location and serviceability.

2. Order Processing

  1. Orders are generally processed on the same business day or the following business day after the order is placed.
  2. Products will be shipped within 2 business days of order placement, subject to product availability and order verification.
  3. Orders placed on Sundays or public holidays may be processed on the next business day.

3. Shipping and Delivery Timeline

  1. Once an order is dispatched, delivery typically takes 3–7 business days, depending on the delivery location and courier service.
  2. Delivery to remote areas or locations with limited courier service may take additional time.
  3. Delivery timelines are estimates and may vary due to unforeseen circumstances, weather conditions, or logistical delays.
  4. Customers will receive tracking details, where available, to track their orders after dispatch.

Estimated Delivery Time: Approximately 3–9 business days from the date of order placement.

4. Shipping Charges and Free Delivery

  1. Free delivery is available across India on all eligible orders.
  2. No additional shipping charges will be applied to eligible orders.
  3. Customers can enjoy free shipping without paying any delivery fees.
  4. The applicable shipping charges, if any, will be clearly displayed at checkout before payment.

5. Order Tracking

  1. Once an order has been dispatched, tracking details will be shared with the customer, where available.
  2. Customers can use the tracking information to monitor the status of their shipment.

6. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions or natural events.
  • Courier service disruptions.
  • Remote or difficult-to-reach delivery locations.
  • Public holidays or unforeseen logistical issues.

We appreciate your patience and understanding in such situations.

7. Customer Support

For any shipping, delivery, tracking, or delayed-order-related queries, customers can contact our customer support team using the contact details provided on our website.